Frequently Asked Questions

Each product page has a size guide link, through which you can view the complete measurements (in different metrics) to compare to your size. However, if you have further queries about the fit, or cannot see a size chart, please feel free to reach out to our customer services for assistance.

Please choose the “Add To Cart” option for your desired product. Clicking this option multiple times will add the same product in higher quantities. Once you’re done shopping, you can visit your cart (link at the top-right corner of the screen). Here you can adjust the quantities or remove items. Once satisfied, proceed to the checkout page using the “Checkout” button to be directed to the address and billing.

We offer various payment methods, depending on where you want your order shipped. Multi Trends accepts Visa, Visa Debit, Visa Electron, Visa Purchasing, MasterCard, MasterCard Debit and Maestro. We also accept secure payments via PayPal. All our payment gateways are secure and your card information is only utilized for the permitted transaction.

We have certain criteria for which we allow Refunds and Exchanges. You can refer to the Shipping Policy change to learn more about our refund and exchange policy as well as our shipping rates.

We provide you updates regarding your order via the email address you provide us at the time of placing an order. We will send you order confirmation, processing, shipping, and tracking details (a link to the delivery company’s website) at your entered email address.

We strive to provide you with the best service possible, including the product quality and getting the order details right. However, if there is an issue with your order, please contact our customer services immediately with your order number and email address or WhatsApp CSR.